FAQ
What services do you offer?
We offer a range of services including long haul refrigerated and dry van, long haul flatbed/step deck, local refrigerated, dry and flatbed, warehousing, expedited service, team driver services, and LTL shipments.
What areas do you serve?
We provide transportation services across various regions, ensuring safe and timely delivery of your shipments.
How do you ensure the safety of my shipment?
Safety is our top priority. We implement rigorous safety protocols and use advanced tracking systems to monitor shipments throughout the transit process.
What types of shipments do you handle?
We handle a variety of shipments including refrigerated goods, dry goods, and flatbed loads, catering to both local and long haul transportation needs.
Do you offer warehousing services?
Yes, we offer warehousing services to provide secure storage solutions for your goods.
Can you handle expedited shipments?
Yes, we offer expedited services to ensure your urgent shipments are delivered promptly.
What is team driver service?
Team driver service involves two drivers working together to ensure continuous transit, reducing delivery times for long haul shipments.
Do you provide LTL (Less Than Truckload) shipments?
Yes, we offer LTL shipment services to accommodate smaller loads that don’t require a full truck.
How can I request a quote for your services?
You can request a quote by contacting us through our website or by calling our customer service team.
What is the difference between long haul and local services?
Long haul services involve transportation over long distances, often across state or national borders, while local services cover shorter distances within a specific region.
Are your drivers experienced and trained?
Yes, our drivers are highly experienced and undergo regular training to maintain the highest standards of safety and service.
How can I track my shipment?
You can track your shipment through our advanced tracking system, which provides real-time updates on the status of your delivery.
What is a dry van service?
Dry van service involves the transportation of goods in a fully enclosed trailer, protecting them from external elements during transit.
What is a refrigerated van service?
Refrigerated van service involves the transportation of temperature-sensitive goods in a climate-controlled trailer.
What is a flatbed service?
Flatbed service involves the transportation of large, heavy, or oversized items on a flat trailer without sides or a roof.
Do you offer step deck services?
Yes, we offer step deck services for transporting tall or oversized loads that require additional clearance.
How do I contact your customer service team?
You can contact our customer service team through our website or by calling our office during business hours.
What are your business hours?
Our business hours are typically Monday to Friday, 9 AM to 5 PM. However, we offer 24/7 support for urgent shipments.
Do you provide international shipping services?
Yes, we provide international shipping services to ensure your goods reach their destination safely and on time.
How do you handle shipment delays?
In the event of a delay, we communicate promptly with our clients and take necessary measures to minimize any impact on delivery times
